Splynx deployment videos
Set up your ISP in Splynx, step by step
37 videos, about 9 hours in total: what to configure and how, from first steps to billing, network and support.
Splynx is the industry-leading billing & management software that easily fits all ISP business requirements.
Every day we work with more than 900 ISPs worldwide and clearly understand what features are necessary to ensure the growth of small and medium-sized ISPs.
Our main goal was to simplify the deployment process and display WHAT and HOW to configure to scale and automate your ISP.
Our set of videos displays how to configure all the areas one by one enabling you to optimize your:
- SALES – customer onboarding;
- BILLING – recurring or prepaid;
- PAYMENTS – automatic online payments, debit orders, bank API integrations, and manual cash payments;
- SUPPORT – advanced use of ticketing;
- BACK OFFICE – scheduling and inventory management;
- NETWORK – central automatic operations;
- ACCOUNTING – integration with Xero, Sage, or QuickBooks.
3 main reasons why ISPs rely on Splynx?
- It is the one-stop solution that replaces many 3d party tools. Once configured it streamlines most of your processes so you can save on operational costs.
- It is well-supported. In 90% of positive reviews, our customers appreciate the support that they receive.
- It is stable. We enable our clients to install Splynx on both on-premise or our cloud server. Your instance is backed-up every 6 hours so you would never lose your data.
In case you have a growing ISP with and you decide to work with us, this set of videos will help you to set up the ISP without a need for manual billing and admin work, with a redundant, automated network and top-level of customer support.
If you’re stuck on something just send an email to support@splynx.com and our team will help you out!
Tutorials by topic
-
Basic configuration 1 video
- Basic configuration 15 min
-
Tariff Plans & Services 5 videos
- Tariff plans description 10 min
- Internet plans advance settings 16 min
- FUP, CAP, and TOP UPs in practice 13 min
- Voice Plans and Set-up 37 min
- Bundle plans 5 min
-
Billing configuration 5 videos
- Billing Configuration 18 min
- Recurring & Prepaid billing setup 14 min
- Prepaid Billing 4 min
- Payment processing 8 min
- Credit Notes and Refunds 4 min
-
Email/SMS configuration 4 videos - Email communication in Splynx 14 min
- Sparkpost SMTP connection to Splynx 7 min
- Configuration of SMS sending 12 min
- Email IMAP connection 5 min
-
Accounting integration 3 videos - Integration with QuickBooks 21 min
- Integration with Xero 24 min
- Integration with Sage One 35 min
-
Networking integration 11 videos - Network management with Splynx 3 min
- OVPN cloud setup 7 min
- PPPoE RADIUS configuration 22 min
- DHCP/IPoE RADIUS setup 18 min
- Advanced RADIUS server configuration | Part 1 19 min
- Advanced RADIUS server configuration | Part 2 22 min
- ACS (TR-069) – Auto configuration server 14 min
- ACS (TR-069) – Adding a new device 8 min
- IP address management 12 min
- IPv6 address management 10 min
- IPv6 deployment with Mikrotik RouterOS 15 min
-
Ticketing module 3 videos - Ticketing description and general flow 10 min
- Ticketing reports 10 min
- Ticketing configuration 11 min
-
Scheduling module 1 video -
Modules 4 videos
- Customers and Leads 13 min
- CRM module 25 min
- Scheduling, planning and task management 16 min
- Inventory management 17 min
Try it on your own network
Follow these videos on your own Splynx instance. Try Splynx free for 15 days.